custom portrait info
Q. How long does a custom portrait take? |
A. Usually 3-4 weeks, but rush orders can be arranged with an additional fee, for birthdays, holidays, etc...
Q. How do I order a custom portrait? |
A. Simply email or send a photograph that you would like painted.
Decide on the size of portrait you would like, and send half of the portrait fee as a downpayment.
Q. What if I don't like the portrait? |
A. I will email you a picture of the "finished" painting. If you are unhappy with certain details, I will work with you to correct them. If it seems as though you "will never be happy", you can then cancel the order.
Q. What happens if I cancel the order? |
A. I will keep the deposit and return your photograph. You will not owe the remainder of the portrait fee and I will keep the portrait.
Q. What is your return policy? |
A. Regarding ready made paintings:
If you are not satisfied, you have 30 days to return the art in the condition it was received (you pay shipping) for a refund of the art price (minus shipping)If you return your item after 30 days, you will only receive credit at adeeart.com
Regarding custom made paintings:
If you are not satisfied, you have 30 days to return the art in the condition it was received (you pay shipping) for a refund of half the art price (minus shipping)
Q. Can I send you any a picture in any format? |
A. JPEG or snail mail only!!!
Q. If I send a picture in the mail, will I get my photograph back? |
A. Yes. I will copy the photograph to work from.